Frequently Asked Questions

Find quick answers about downloading digital crochet patterns, yarn recommendations, skill levels, and stitch terminology for your next handmade project.

How do I receive my pattern?

Immediately after checkout, you will receive an on-screen download link along with an automated confirmation email containing your PDF files. You can save the files to your computer or mobile device to print or reference anytime.

Do you use US or UK terminology?

All Jooniper Crochet patterns are written in standard US crochet terminology. Each pattern file includes an easy conversion chart translating common US terms into UK equivalents, along with exact metric hook measurements to prevent confusion.

Can I sell finished handmade items?

Yes, you are permitted to sell physical handmade items created from our patterns in small batches. We kindly ask that you credit Jooniper Crochet as the designer in your product listings, social posts, or craft market tags.

Can I open files on mobile?

What if my link expires?

Simply message us with your order number or email address, and we will happily reissue fresh download links directly to your inbox.

Can I substitute yarns?

Yes, you can. You’re welcome to use a different yarn from the one in the pattern, which is a great way to make a project your own or use what you already have in your stash.

For the best results:

Match the yarn weight. Choose a yarn in the same weight category as the one listed in the pattern (for example, DK or worsted).
Consider the fibre. Cotton gives clear stitch definition and holds its shape, while acrylic and wool blends are softer and more flexible. This affects how your finished item looks and feels.
Expect some size differences. A different yarn or hook size can change the finished measurements, and a thicker yarn will use up more yardage, so buy a little extra.

What if I get stuck?

What is the refund policy?

Due to the instant nature of digital files, digital downloads cannot be refunded, but we are always here to help resolve any issue.

Why is the currency in dollars?

Jooniper Crochet is based in South Africa and sells patterns to crocheters around the world. Showing prices in US dollars keeps things simple and consistent for international customers. Your card or bank will convert the amount to your own currency at checkout, and your bank may add a small foreign transaction fee.

Can I pay with a credit or debit card?

Yes you can!!

We currently offer PayPal as our payment method but you do not need a paypal account to pay.

At checkout there are two buttons, a "Paypal' and a 'debit or credit card' button. By selecting the 'debit or credit card' button you will simply be asked for your credit or debit card details. You will be then pay as a guest through paypal without creating a paypal account.

Yes, all patterns are delivered in standard PDF format and can be viewed easily on any smartphone, tablet, computer, or printed copy.

Contact Me

Still Have Questions?

I Am Here to Help

If you cannot find the answer you need or need help troubleshooting a specific stitch count, get in touch directly.

CONTACT ME

joonipercrochet@gmail.com

"Crochet is not just a craft, it's therapy for the soul."